Attending to Overseas Sites
Related products: FX Shield
As a Singapore-based company dedicated to providing high-quality flood protection systems globally, we are happy and proud to also be defending floods in Mauritius!
Despite being physically distant, we bridge the gap by using online video calls. We survey sites with our Customer virtually and gave real-time step-by-step instructions to measure each doorway.
Providing seamless product delivery is also critical to FloodX. Once our Customer has selected the appropriate product and when measurements are confirmed, we take meticulous care in packaging and shipping. Each product is well wrapped to ensure its safety during transit and our logistics partners will help to reliably ensure that this international shipment is expedited.
After our happy Customers receive our product, we will also guide them on product installation on video.
Of course, our commitment to customer satisfaction extends beyond the purchase itself. We will continue to provide continuous support and assistance to our overseas customers. From virtual site surveys to order placement to delivery, install and use and maintenance, our dedicated customer service team is readily available to address any queries or concerns promptly. We believe in establishing long-term relationships with our customers, built on trust and reliability.
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To deliver the strongest and most reliable flood protection solution...